At Eden Prairie Nissan, we give all our employees the opportunity to become the winner they were meant to be. When you work at Eden Prairie Nissan, you can unleash your true potential thanks to our incredible training, safe work environment, and excellent pay & benefits. If you want to get paid to provide Minneapolis area drivers with great cars and related services, then Eden Prairie Nissan would love to hear from you.
Eden Prairie Nissan is Hiring!
We believe that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility to render our customers the best possible support and to provide our employees with a secure future.
Benefits
On top of base pay and a great commission plan, Eden Prairie Nissan offers a long list of benefits for our team members, including:
Medical, Dental, & Vision Insurance
401(k) Plan + Match
Paid time off and vacation
Plenty of opportunities for advancement
Long term job security
Discounts on Eden Prairie products and services
Positions In Our Company
Sales Consultant
Job Summary:
The Sales Consultant is the primary customer representative. You are responsible for all aspects of the sales process from identifying prospective customers to maintaining ongoing customer relationships that encourage repeat business. Throughout the process, you may be called upon to assist customers in choosing new or used vehicles, financial services, accessories and options. You also play an important role in representing the dealership’s Parts and Service Departments to your customers.
Supervisor:
The Sales Consultant reports to the Sales Manager
Duties:
Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car
Understanding the characteristics, capabilities, and features of Nissan vehicles
Providing the potential customer with detailed information, including comparing different competitive models
Taking customers on test drives and demonstrating vehicle features
Building a rapport with potential customers to improve the possibility of a sale in the future
Maintaining a customer database and communicating with them
Assisting customers with completing the relevant paperwork required for a successful sale to be processed
Maintaining reporting structures and recording sales and inventory into CRM software
Collaborating with team members to reach sales targets
Skills & Knowledge:
Ability to be competitive while maintaining the client’s best interests
Excellent communication and interpersonal skills
Strong customer service and negotiation skills
Superb written and verbal communication skills
Willingness to work holidays and weekends
A passion for sales and customer satisfaction
Valid driver’s license
Experience:
Automotive background is a plus
3+ years’ experience in a sales position
Service Advisor
Job Summary:
The Service Advisor is the primary contact between the Service Department and its customers. Our primary goals are to provide outstanding customer service while informing customers on needed maintenance services and related parts.
Supervisor:
Service Advisors report to the Service Director.
Duties:
Inform needed maintenance services and related parts to customers
Identify customer requests
Conduct a complete vehicle walk around
Present multipoint inspection results to customers
Recommend needed maintenance services and related parts
Conduct a detailed active delivery of each vehicle
Make appropriate prospecting and follow-up contacts
Provide outstanding customer service in accordance with dealership policies
Current knowledge of vehicle maintenance requirements, operations, warranties, campaigns, and technical bulletins
Maintain current knowledge of state and local laws and regulations related to automotive service and repair
Write complete, accurate repair orders in accordance with dealership policies
Scheduling appointments
Skills & Knowledge:
Excellent communication and customer relations skills
Strong customer service focus
Exceptional organizational and multi-tasking ability
Valid driver’s license
Experience:
Prior retail or automotive maintenance sales experience preferred
Semi-Skilled Lube Technician
Job Summary:
As a Semi-Skilled Lube Technician, you are responsible for performing routine and preventative maintenance on customer vehicles while adhering to company standards and following applicable safety measures.
Supervisor:
The Lube Technician reports to the Service Manager
Duties:
Perform automotive preventative maintenance such as:
Changing engine oil
Rotating tires
Checking and filling other vehicle fluids
Replacing filters
Inspecting lights and wipes
Test and replace batteries
Tire repairs
Promptly and thoroughly advise the Assistant Service Manager (ASM) of any status updates, completed Multi-Point Inspections (MPI) and any additional needs found
Basic tools to provide all Express Maintenance are supplied by Eden Prairie Nissan; Clean and secure all tools daily; Maintain a clean, safe, and organized work space
Skills & Knowledge:
Good written and oral communication skills
Ability to handle machinery safely
Reliable, Responsible, and Flexible
Ability to handle stress and follow direction in a fast-paced environment
Ability to walk, run, stand, crouch, and bend for extended periods
Valid driver’s license
Experience:
Previous experience preferred
Parts Professional
Job Summary:
As a Parts Professional, you are responsible for ensuring that the Parts Department supplies the correct parts to your service team and Nissan customers.
Supervisor:
The Parts Professional reports to the Parts Manager
Duties:
Creating a professional environment for all parts customers
Answer phone calls, provide price quotes and other information to customers
Communicating effectively with customers, Toyota associates, and other dealership associates
Maintaining Parts Department reference materials
Identifying, ordering, receiving, stocking, and selling parts to customers
Verifying all internal requests for parts are billed on service repair order
Processing new and warranty parts returns
Performing periodic inventory checks
Providing exceptional customer service
Skills & Knowledge:
Excellent communication and customer relations skills
Strong customer service focus
Exceptional organizational and multi-tasking ability
Ability to lift up to 50 lbs.
Basic computer skills
Customer service skills
Valid driver’s license
Experience:
Industry experience preferred
Mechanical knowledge or repair experience
Service Cashier
Job Summary:
The Cashier handles the final invoicing and payment collection for all service and parts transactions. Therefore, a person in this position must work very closely with the Service and Parts Departments. The Cashier is often the last dealership associate the customer deals with. As a result, what they do and how they treat the customer can leave a lasting impression. In terms of customer satisfaction, the Cashier has the most important role in the after-service delivery process.
Supervisor:
The Cashier reports to the Office Staff Manager.
Duties:
Process service and parts transactions
Accept payments (cash, credit, check)
Calculate and return change when required by the payment method
Maintain adequate change denominations in the cash drawer and request additional change
Answer customer questions about products or services
Reconcile cash drawers and sales receipts
Skills & Knowledge:
Excellent verbal communication skills
Customer service skills
Ability to work in a fast-paced environment
Knowledge of point-of-sale systems
Must present a professional appearance at all times
Must be willing and able to work various schedules
