Nice customer service. Specially I worked with Sam. He is never frustrated and takes good care of customers. I also spoke with his manager there. He is very helpful too.
I just had my tires rotated, but appreciated the speed and cost of the service, as well as getting a clean car back, inside and out!
Alex at Eden Prairie Nissan made this whole process easy, he was very patient with everything happening on my end and never pushed for me to buy. When the time came to buy, he made time to still see us even after we couldn’t make our earlier appointment time due to myself being in the ER that morning. His concern was solely on how I was, not that he might not be able to sell a car that day.
Sam and William took excellent care of my needs and explained everything thoroughly. I was very satisfied with the entire process.
My car wouldn't start. I panicked and called my Nissan dealership. The kind lady ran me through my options and I was able to get it jumped. Drove it straight to the dealership where they ran tests. I planned on leaving my vehicle overnight, because it was later in the day on a Friday. I received a call and they had my battery replaced in a less than 2 hours. That was beyond great service! Thank you all at Eden Prairie Nissan!
Shannon was my service advisor and was excellent. I came in for an oil change and she found two recall notices that needed to be done, so that would take most of the day. She got me a loaner and left a message for me later that the work was done. When I returned the loaner, she brought me to the finance window and the lady there (sorry, I don't remember her name) got me out of there in just a couple of minutes. Very efficient and professional operation.
Fast, professional and excellent service.
Sam was amazing to work with. We are so happy with this deal.
They got my car in and out quickly and even washed it on a snowy day :)
I worked with Alix and he was AMAZING!! He made the experience memorable and was so insightful, informative, and excellent at working with us to give us all of our our best options. I went to a few other dealerships and no one compared to my experience with Alix. I am so happy with my Nissan Rogue and so excited to drive around in it! Thank you Alix and Nissan!
We had a great experience with Alena! She answered all of our questions quickly and helped us find the perfect car.
Shane and his team have a customer centric philosophy that I feel is unmatched by any other dealer I have ever purchased a vehicle from. The entire process was smooth from start to finish. My wife and I cannot say enough good things about Eden Prairie Nissan, these folks understand customer service. I would purchase a vehicle again from them and I would recommend anyone looking for a Nissan to give them a shot, they will not disappoint! Thank you!
Nice, polite, communicated well every step of way. Thank you.
Chuck is, and has always been, the best! Can’t go anywhere else and always love my Rogues.
Did the work as requested, got me in quickly, time estimate was right on. Comfortable waiting area.
I appreciate that Dave/Svc Mgr greets me, has reviewed his appointments and knows why I am coming in, and keeps me updated through out the process. THANK YOU! Paul O. #NissanEmployee
Very positive. Everyone was very helpful and professional. Great service staff.
The service department was able to get me in right away when my car had a engine malfunction and the Tech was amazing!!! Seriously the best customer service I've ever received at a dealership. THANK YOU!
Eden Prairie Nissan
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!