Fantastic customer service Loved the updates provided via text

John makes my experience very wonderful every time i bring my vehicle for service! Thank you so very much John......

very accommodating

Great

Recently I bought my first car, an Altima, and my experience was great. I would recommend 100% having Alena Balic as your salesperson. She was very nice and patient answering all my questions about the process of buying the car. Definitely would get back to her when needed to get another car!

The best Nissan dealership in the Metro area. They are friendly, respectful, knowledgeable and fast. Couldn’t recommend them more.

I had an excellent experience. Chuck Eck was great. He was responsive, and provided updates and follow up in a timely fashion. If he told you he was going to get back to you...he did. The finance rep was very friendly and personable. I got the exact vehicle I wanted and at a great price.

This is my 4th lease of of a Nissan Murano. This is the 3rd time I've worked with Alex. Alex Zevelev is great o work with! He makes sure everything runs smoothly.

Excellent experience with the sales team - Worked with Sam and Alex, they were knowledgeable and patient, able to understand my expectation and cater right to it. We had to go back, to checkout couple of other cars and were running short of time, Sam had the cars pulled, warmed up and ready to go. We were in and out of the showroom in 15-20 minutes. Price discussion couldnt be any better - asked for $ I had in mind and came back with a considerable counter which was a good offer. There was no “lemme check with my boss”, the manager Gary discussed price expectation directly and was very reasonable hearing out my thoughts. Highly recommend and would def go back for any future cars. Thanks Gary, Sam and Alex. ~ Pal Pasupathy

In my messed up situation they helped me sort out everything and handled business 2 thumbs up

Shannon is great!!

If I could I'd give them 10 out of 5 stars! We were leary at first because for years we've been buying our cars at a buy here/pay here place because we ended up getting to know our salesman and it was just easy. But Aaron put our minds at ease very quickly. He was so kind and so easy to work with. Plus he was so very sweet to our special needs daughter. She was hungry for lunch and he actually went upstairs and grabbed her some of their pizza they just had delivered in for the staff. Talk about service! The finance guy was just as amazing as Aaron. I'm sorry, but I can't remember his name. I just know he's tall with glasses and bald. He was wonderful. He got us approved with no money down. I probably walked around with my mouth hanging open because I just couldn't believe how great we were being treated the whole time. We now have a new car dealer and they have new repeat customers. Thank you so very much!!

Had been watching a few vehicles and found one that was what I was looking for. Came in on a Friday afternoon about an hour before closing. Sales person was Edin S. Took a test drive, went over everything and felt comfortable and confident about moving forward with the purchase. Excellent customer service the whole time for a Friday evening when you expect everyone to be racing home, I did not feel rushed at all! Wasn't able to take it home that night so they let me wait for my ride which was again great service. Definitely recommended as this was a very pleasant car buying experience. Good selection of cars for most vehicle types.

Dave, Shannon and Jeff 🏆. Doug was here and he was the bees knees! 🐝 #NISSANEP

Alena is awesome, She asked me about my expectations, understood my expectations, guided me through the whole process, was updating me important information as needed, and finally I got my first car in USA! Thank you, Nissan EP

Dear Dave Reid, I tried multiple times to reach you by email and phone however as usual - no reply. I am trying by Google, maybe that will work. Thank you, Viktor

Punctual, experienced service advisor, good listener

Nice customer service. Specially I worked with Sam. He is never frustrated and takes good care of customers. I also spoke with his manager there. He is very helpful too.

I just had my tires rotated, but appreciated the speed and cost of the service, as well as getting a clean car back, inside and out!

Alex at Eden Prairie Nissan made this whole process easy, he was very patient with everything happening on my end and never pushed for me to buy. When the time came to buy, he made time to still see us even after we couldn’t make our earlier appointment time due to myself being in the ER that morning. His concern was solely on how I was, not that he might not be able to sell a car that day.