Very positive. Everyone was very helpful and professional. Great service staff.
The service department was able to get me in right away when my car had a engine malfunction and the Tech was amazing!!! Seriously the best customer service I've ever received at a dealership. THANK YOU!
They are very professional. It is always a pleasure to do business with them!
Shannon was incredible. I get so frustrated when waiting for service and No one updates you on the status. Shannon was amazing letting me know whats going on and felt prices are fair and the waiting area is comfortable.
Went in for a recall. Had work performed in a timely manner.
Great people providing great service
As I mentioned before , first time since 5 years dealing with Nissan Eden Prairie part of the job have not been done
Randy Edgerton was my sales consultant and what a positive experience it was. He was easy to work with and excited to get me into a new car without the pressure you often feel at most car dealerships. He created a since of hospitality that is he really lost in this setting. His relaxed and effortless demeanor had won me over from the start. He took the time to talk and get to know me, show me around the dealership all without the pressure of making a sale. I had visited a Toyota dealership that morning and it was a night and day difference. We enjoyed our experience so much at Nissan my partner returned the next day to purchase a new car from Randy as well. Randy was not the only one that I had a great experience with. Smail Hodzic was an absolute pleasure to work with. Buying any car can be overwhelming but he made the paperwork such an easy experience and explained all my options. Again, he was so personable and easy to work with. Hospitality and customer service is not something that you can create is something that you have, and your team has it. Buying your first new car can be quiet and experience for many reasons and it was the best choice I could have made was to come to Eden Prairie Nissan.
I was having troubles with my key fob and my car not starting and they instantly got me into the service center even though very busy, fixed it, got a free car wash and sent me on my way with no charge! nicest people! I’ll be back for future services.
Oil change and inspection. Fast and easy.
The smoothest car buying experience ever! Alex has a depth of knowledge about the Nissan Leaf that we haven't found in any other salesperson. He made this the best car purchase we have had and also equipped us to be skilled EV drivers.
I submitted an inquiry about a 2022 Nissan Rogue online.....on a Sunday. I received a response from R.J. right away. On Monday morning I took a test drive, on Tuesday afternoon I drove it off the lot.
Dealership bent over backwards to get me in my new vehicle.
very pleasant and courteous, very informant
Jacob was the best help at finding me my DREAM Nissan Kicks. Communication was great throughout the waiting time for my vehicle to arrive at the dealership. Smail was also fabulous to finalize my purchase. I am very happy with my car.
Sam was awesome and we appreciated his knowledge and easy going attitude.
Was there 2 years ago and back last week. The people there were helpful. They dont let us make an appointment ahead and just told us to come. For children, the waiting area and the aquarium help keep them happy. There used to be a book of fish in the tank but perhaps stolen. Thanks for the car deals and keeping the kiddo entertained. Hours of checkup and maintenance feels like 15 minutes.
Great interactions and service and space to work in remotely!!!
Eden Prairie Nissan
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!