So glad I bring my lease here for all of its upkeep. They treat it like their own (which it is!) Always have friendly, attentive, well-informed staff. Price always seems cheap for the quality of service, comfort and convenience of the lounge, and the professionalism of the staff. I’ve had at least 6 Nissan leases in a row (I’ve kinda lost count!) and obviously have never been disappointed. The cars are half of it, but the service is the whole other half. This place, and these people, get it right.
Everyone at EPN was great to work with. They were very responsive to our needs, and communicated very well. We had a great experience buying our car!
Always friendly and service department is excellent. Easy to get an appointment or oil change and tire rotation. Service finished right on time...even a little earlier than I expected as I waited in their lounge.
Appointment made, appointment kept. Complaint addressed, problem fixed. Extended warranty -- no problem. No question, Eden Prairie Nissan provides the highest quality service from its team.
Excellent service - went in for an oil change - but then they provided me a loaner Titan so they could fix a heater problem that I had not scheduled. Repaired same day. Great experience again.