Customer Testimonials

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Google Jan 23, 2022

Amazing customer service! I had spent the whole morning calling all the Nissan dealerships around the metro, we needed a key fob that we had programmed and needed it done quickly, they were the only ones willing to help in the emergency situation. They were very helpful and even educated me on some factory recalls that needed addressing. This may not be the closest dealership for us, but it is definitely the one we will be using for our service needs in the future.

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Google Jan 22, 2022

Alex was very helpful and my new lease is wonderful!

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Google Jan 21, 2022

Awesome service department!

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Google Jan 21, 2022

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Google Jan 21, 2022

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Google Jan 21, 2022

I love you guys customer service. Thanks

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Google Jan 19, 2022

Excellent service. Staff is very friendly and helpful.

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Google Jan 19, 2022

Just bought my new frontier at eden prairie nissan. Great customer service 👏 👌

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Google Jan 17, 2022

Shannon Rose was great. Took care of everything.

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Google Jan 16, 2022

Very professional, explained what the car needed. Gave me ab update on how long it will take to fix any additional issues with the car. Awesome!

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DealerRater Jan 16, 2022

Alex has been our "car guy" for many years and always gets first crack at our business. J.R. was great in helping us buy out our existing lease.

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Facebook Jan 15, 2022

Awesome personal experience, highly recommend

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Google Jan 15, 2022

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DealerRater Jan 15, 2022

The service staff was very Friendly. They Managed my expectations very well and gave me an accurate estimate of how long the work would last.

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Google Jan 15, 2022

Brought it in for an oil change & wipers. EP Nissan now has an app to let you know what else may be needed in repair. You either accept or decline as to what's to be done. Sweet deal. Course ya could also talk to the service personal.

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Google Jan 15, 2022

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DealerRater Jan 14, 2022

Great service and great people. I am glad we chose your dealership as I am pleased at how you take care of my car

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DealerRater Jan 13, 2022

Excellent service. Very helpful staff. Pleasure to to do business with. Will definitely be back.

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DealerRater Jan 13, 2022

Katherine Dorway greeted me as soon as I stepped out my Murano and it was serviced within the time expected. Professional and friendly experience.

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Google Jan 12, 2022

Sam was the best sales man I've ever worked with He showed me and explained everything about the car from bumper to bumper He is caring and he treated me like a family I will go back to eden prairie Nissan and not just me and whole family and friends Thank you so much for the great service Sam and Nissan

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Google Jan 10, 2022

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Google Jan 5, 2022

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Google Jan 4, 2022

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DealerRater Jan 3, 2022

Dave worked us in when he was very busy. What we thought was a CVT issue, turned out to be a minor ice in the tires issue. He checked everything out and sent us on our way. He called us a half hour later to make sure everything was working well. Dave is awesome and we could not have been more pleased!

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DealerRater Jan 2, 2022

Great sales experience with Phil. Warm, yet professional. Good vehicle at a reasonable price. Thanks!

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Google Jan 2, 2022

I needed a new hub cap, also I forgot my device coupon from the mail, but the service person gave me a small break on the oil change. I appreciated that.

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Google Jan 1, 2022

John was great - prompt service and excellent communication.

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Facebook Jan 1, 2022

A great staff and lots of inventory.

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Google Dec 31, 2021

Our Rogue was shuddering from Fargo to Maple Grove. We called the service department at Eden prairie Nissan. Dave said they were backed up more than a week, but come in and we’ll spray out your wheels. Dave squeezed us in. We were sure it was a transmission problem but it was only snow. Dave cleared up the problem and called us a half hour latter to make sure we were okay. You saved our day Dave and we are so thankful! You da man Dave!

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Google Dec 30, 2021

Working a solution to have the Kicks equipped with blend doors for the temperature control system.

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Google Dec 25, 2021

JR was awesome!

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Google Dec 25, 2021

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Google Dec 24, 2021

The service was great from check-in, waiting for my vehicle, pricing, and checkout. I live in Apple Valley but make the drive because of how your staff make me feel! - Thank you!!

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Google Dec 24, 2021

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Google Dec 24, 2021

This is the 2nd vehicle from ep Nissan and I will have to admit Alex made the whole experience awesome! And it is because of him we will definitely recommend friends and family to go there. He TRULY cares for his customers. I can't say how much we appreciated that.

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Google Dec 21, 2021

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Google Dec 20, 2021

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DealerRater Dec 19, 2021

A Great Car Buying Experience. Thanks for making this process bery easy and enjoyable. We will recommend You.

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Google Dec 17, 2021

Very much liked my experience and the individual I interacted with.

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Google Dec 17, 2021

I had oil change and tire rotations went very well

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DealerRater Dec 16, 2021

Shannon and Al are the best. What else do you want me to say. Excellent

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Google Dec 15, 2021

Kirk was absolutely excellent to work with in the purchase of my vehicle. This is the 4th car myself and my family has purchased from him. He made the car buying experience very easy and stress free. I love my new Rogue!

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Google Dec 13, 2021

Kirk Rose is the best. He typically makes the process quick but this last time I was in and out in under an hour and a half. So happy and greatful for everyone at EP Nissan

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Google Dec 13, 2021

Had the car I wanted and made the entire transaction smooth and effortless. Attentive finance and sales staff. Eden was the tops. Thank you. PS - LOVE THE CAR!

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Google Dec 13, 2021

Dan W jumped through hoops to get my car serviced and me on the road. He was amazing! I am from out of town and was on Business trip.

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DealerRater Dec 9, 2021

My service advisor John Oertter was great he explained what service I was getting and told me what the white tire on my dashboard panel was that I couldn’t find in the car manual. I am very happy with the service I received.

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Google Dec 9, 2021

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Google Dec 5, 2021

Nice personal experience with good staff Very professional

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DealerRater Dec 3, 2021

My rep was fantastic. Stayed with me through the process and made the experience very personal.

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Google Dec 3, 2021

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Google Dec 2, 2021

Very nice experience!

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Google Dec 1, 2021

Staff took the time to inspect the vehicle in an attempt to identify the noise. Although they were not able to locate the issue they assured me that it was not a safety or operational issue.

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Google Nov 29, 2021

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DealerRater Nov 26, 2021

Very professional, everything explained and had me in and out very quickly. Service tech and cashier were both very friendly and provided super service.

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DealerRater Nov 25, 2021

Visited for an oil change. Arrived an hour early and they were quick to service my vehicle. Provided me with a comfortable work station and WiFi.

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Google Nov 23, 2021

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DealerRater Nov 23, 2021

What value does Nissan Connect deliver? ˚I received notice that my enrollment will expire in Dec.

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Google Nov 22, 2021

Brought vehicle in for oil change and tire rotation. Was aware that some of the air filters may need changing. Service Advisor Katherine Dorway said she would have them check those and also the brake fluid. She said all of that looked ok so they didn't needlessly change them. I have my Android phone connected to my Murano but I asked Katherine what I needed to do to be able to have one of the mapping apps like Google Maps or Waze connect and display on my navigation screen. She talked to one of the sales people with an ...

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Google Nov 20, 2021

I was in and out so quickly and experienced great customer service. The service rep explained what was done and what to expect in coming service appointments. He went over each detail of the car check list and the results which I really appreciated.

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Google Nov 19, 2021

I drive past two other Nissan dealers just to get here. Excellent service!

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DealerRater Nov 19, 2021

Excellent service was able to get the car in immediately when I arrived. It took less than an hour to service it.

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Google Nov 18, 2021

Went in for an oil change, quick check in, decent lounge, and the vehicle was done sooner than expected.

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DealerRater Nov 18, 2021

We brought our Nissan Leaf to get its all-weather tires swapped out for its winter tires. Our appointment was at 6:45PM and the Service Department worked hard and fast to make sure I could have my vehicle back by close that same day. I am very grateful for their accommodating service.

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Google Nov 18, 2021

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Google Nov 17, 2021

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DealerRater Nov 17, 2021

Continuous awesome service. I've been a customer for 20 Years because it. From Sales to service!

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DealerRater Nov 17, 2021

Everything is always so seamless and smooth in my experience there. They are on top of every detail of customer care - actually it’s more like client care! I’ve been coming there for years and have always had excellent, super-professional car-care with no shortcomings, oversights, or pushy sales gimmicks.

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DealerRater Nov 16, 2021

The service department was able to get me in to replace my tires same day that called, and replaced the tires in the timeframe they gave me

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Google Nov 14, 2021

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Google Nov 14, 2021

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Google Nov 13, 2021

Best experience I had while looking for a car, and I went to A LOT of dealerships. The sales people were extremely friendly and not at all pushy. When I bought my car, they ensured that I knew about every feature I wanted to and answered all of my questions (I had several!). I honestly left feeling above and beyond helped and told my friends and family how great the experience was!

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DealerRater Nov 13, 2021

I have never had better service in my life. They put my tires on in 5.58 minutes. WOW

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Google Nov 12, 2021

Yvonne fulfilled expectations! No surprises! Trustworthy!

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Google Nov 11, 2021

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DealerRater Nov 10, 2021

I was having an issue with my trunk not opening. I could come in the next morning to have it checked out. Soon after my appointment I got the call saying what the problem was and gave options for fixing it. Came to the best resolution and got it fixed reasonably.

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DealerRater Nov 10, 2021

Scheduled an appointment to come in for routine 20K mile maintenance on my company Rogue. I drove right into the service bay and was taken care of immediately. I was shown to a waiting area where I was able to work while I waited, and was out in an hour. The ability for the service staff to send text updates is available, as well. This service department is a well-oiled, efficient machine. I will come all the way to Eden Prairie to have this vehicle serviced for every need.

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DealerRater Nov 9, 2021

Service was prompt and professional Staff explained everything that was being repaired and the cost of changes/add ons. Friendly, pleasant and all work was high quality.

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DealerRater Nov 6, 2021

Always pleasant and they listen carefully to your issue. Truck is done on time and am notified I can pick it up.

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Google Nov 5, 2021

Everyone was so helpful. They were willing to try to locate the vehicle that I wanted but they just had gotten one in that was a perfect match. Phil Trovato was the salesperson I worked with and he was great! The sales managers, Gary Glanzman and Shane Mahowald were professional and easy to work with The dealership is easy to get to and is a modern customer-focused facility. The transaction went fast and was easy.

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Google Nov 5, 2021

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Google Nov 5, 2021

Alex was very friendly and helpful. He explained the features of the car and made me feel comfortable. I wish other sales people performed at his calibre, for any future purchases of vehicles I hope Alex will be there.

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Google Nov 4, 2021

Very professional and friendly. Being hearing impaired they were extra understanding and caring....I don't find that in too many places anymore.

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DealerRater Nov 2, 2021

Shannon is the best. She handled all warranty communications, making it a completely worry-free experience. Thank you!

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DealerRater Nov 2, 2021

Great!!! No complaints, very friendly good,good,good,good,good,good,good,good,good,good.

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Google Oct 30, 2021

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DealerRater Oct 28, 2021

This is my third car purchase from Eden Prairie Nissan and specifically Chuck Eck! Chuck provides excellent service… easy to Work with and responsive in communication

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Google Oct 28, 2021

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Google Oct 28, 2021

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Google Oct 27, 2021

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Google Oct 27, 2021

Edin Salihovic was an excellent seller, very friendly and very knowledgeable, also the financier was very kind

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DealerRater Oct 26, 2021

Prompt, professional and efficient. Every staff member I spoke with was smiling, pleasant and happy to help. Work has always been excellent. I would highly recommend this service center.

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DealerRater Oct 26, 2021

Very responsive and helpful staff in the service department. She told me exactly what to expect and followed through. She was very friendly as well.

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Google Oct 25, 2021

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DealerRater Oct 23, 2021

Have had our Maurno serviced here since we purchased it from Eden Prairie Nissan. Always have a positive experience and the new software has taken it to the next level!! Thank you!

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Facebook Oct 23, 2021

great service center and and great sales people

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Google Oct 22, 2021

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DealerRater Oct 21, 2021

Honest service department with superior technicians and excellent work done correctly and efficiently the first time.

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Google Oct 21, 2021

It was pretty quick and very efficient, a service strict to the point. Loved it!

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Google Oct 20, 2021

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DealerRater Oct 19, 2021

I go to EP Nissan for service on both of my Nissan cars. Service Reps never recommend unnecessary repairs and provide great service and advice. Shannon is a great Svc Rep in line with all others at EP Nissan.

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